Other health plans make you a member. You need more than a health plan, you need a place where you belong. You need a team that will back you up. At HAP, we take your health very personally. We believe a health plan should be more than doctors and deductibles. After all, this is your life and future we are talking about. We get it. We understand you want to know you'll be covered, listened to and treated well. With HAP, you'll find exactly that. A home that protects your health and makes you feel welcome at every turn. Personal care. Exceptional customer service. Excellent coverage. The place you belong is inside HAP.
The doctors you want are with us! HAP is affiliated with the leading hospitals and doctors throughout Michigan. In fact, our statewide network includes over 37,000 doctors and 244 hospitals across Michigan, Ohio, and Indiana. If statewide doesn't do the trick - how about nationwide coverage? Select plans offer access to CIGNA's nationwide provider network.*
At HAP we strive to provide our members the highest quality care possible. And it hasn't gone unnoticed - we have earned an excellent accreditation from National Committee for Quality Assurance (NCQA). The NCQA seal is a recognized indicator of high quality care and service.
Whether you travel for fun or for work, it's important to have that peace of mind that you will be covered. With worldwide coverage for emergencies and urgent care, plus an emergency travel assistance program, you won't have to worry when you leave home. Do you have kids away at school? We've got them covered too with our Students Away Program.
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Actions speak louder than words. And at HAP, our Client Service Specialists provide fast, accurate and personal service to members. And just to make sure our relationship gets off to a healthy start, we provide you with an assigned personal service coordinator for the first two years of your membership. Imagine a real human available just for you - to answer all of your questions and guide you along the way to maximizing your health and well-being.
At HAP, we believe that you deserve every opportunity possible to reach your health goals. Our members have access to a suite of health & wellness programs - online health assessments & coaching, instructor led classes, disease & weight management, smoking cessation & more.
Learn MoreYou can tell how much your friends truly care by the little things they do for you. Same with a health care provider. We believe you deserve every advantage possible to keep you in the best health possible. Thanks to the HAP Advantage* program, you'll receive money-saving discounts on health & wellness related activities & more.
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You've got everything you need for good health at your fingertips. We want to empower you to make better choices and changes that lead to better health. That's why managing your health care needs to be easy. Simply register at hap.org for access to convenient, personalized and secure online tools including deductible & claims history, find a doctor, health reminders, prescription search & more. Plus with our mobile app you can access your ID card, check symptoms, manage health conditions, find a doctor and more.
